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Privacy Policy – KSF Global

Effective Date: 1 January 2026

KSF Global (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. 

This Privacy Policy explains how we collect, use and protect personal data when you visit our website, use our e-commerce platform, make an enquiry, or do business with us. 

We are a UK-based Point of Sale (POS) supplier. We comply with the UK Data Protection Act 2018, UK GDPR, EU GDPR, and applicable data protection laws. 

 

1. The Personal Data We Collect

We collect business contact information when you: 

  • Make an enquiry 
  • Place an order 
  • Speak with our team 
  • Register on our website 
  • Interact with our marketing 

This may include: 

  • Name and job title 
  • Company name and business address 
  • Work email address and phone number 
  • Order and transaction details 
  • Records of enquiries or sales discussions 
  • Website usage data (e.g., IP address, browser type, analytics data) 
  • Marketing preferences 

We do not intentionally collect sensitive personal data.  

2. How We Use Your Data

We use your information to: 

  • Respond to enquiries and provide quotations 
  • Process orders and manage deliveries 
  • Manage customer accounts 
  • Send order updates and service communications 
  • Improve our website and services 
  • Prevent fraud and protect our business 
  • Send relevant B2B marketing communications 

3. Our Legal Basis for Processing

Under data protection law, we must have a lawful basis to use your data. We rely on: 

Contract 

To fulfil orders, provide services, or take steps before entering into a contract. 

Legal Obligation 

To comply with legal and regulatory requirements (e.g., tax and accounting). 

Legitimate Interests 

To operate and grow our business, including: 

  • Managing enquiries and sales opportunities 
  • Maintaining relationships with existing customers 
  • Sending relevant business communications about our products and services 
  • Sending follow-up emails (e.g., case studies or testimonials) related to your enquiry or discussions with us 
  • Improving our services and marketing 
  • Preventing fraud 

Where we rely on legitimate interests for marketing, we assess that our communications are proportionate, relevant to your professional role, and do not override your rights. We document this through a Legitimate Interest Assessment (LIA). 

Consent 

We rely on consent where required, such as for certain cookies or where legally necessary for electronic marketing. You may withdraw consent at any time. 

4. Marketing Communications

We may send B2B marketing communications if: 

  • You have made an enquiry 
  • You have spoken with our team 
  • You are linked to a sales opportunity 
  • You are an existing customer 
  • You have interacted with us in a professional capacity 

All communications relate to our products and services. 

You can opt out at any time by: 

  • Clicking the unsubscribe link in our emails, or 
  • Contacting us directly. 

We will always respect your preferences. 

5. Sharing Your Data

We may share your data with: 

  • IT and system providers 
  • Logistics and delivery partners 
  • Payment processors 
  • Professional advisers 
  • Legal or regulatory authorities (where required) 

We do not sell personal data. 

All third parties are required to protect your data. 

6. International Transfers

If we transfer data outside the UK or EEA (for example, to service providers), we ensure appropriate safeguards are in place, such as approved contractual clauses. 

7. How Long We Keep Your Data

We keep personal data only as long as necessary for business, legal, and accounting purposes. 

Typically, business contact data is retained for up to 7 years after the end of a business relationship, unless a longer period is required by law.  

8. Your Rights

Under data protection law, you have the right to: 

  • Access your personal data 
  • Correct inaccurate data 
  • Request erasure (where applicable) 
  • Object to processing based on legitimate interests (including marketing) 
  • Restrict processing 
  • Request data portability (where applicable) 
  • Withdraw consent (where consent is relied upon) 

You also have the right to complain to the UK Information Commissioner’s Office (ICO) or your local EU data protection authority. 

9. Cookies

The Cookie Policy is available here.  

Our website uses cookies to: 

  • Enable essential site functionality 
  • Analyse website performance 
  • Support marketing (where applicable) 

Non-essential cookies are only used with your consent. You can manage your preferences via our cookie banner. 

10. Data Security

We use appropriate technical and organisational measures to protect your data, including: 

  • Secure (SSL) website encryption 
  • Access controls 
  • Secure IT systems 
  • Staff data protection training 

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: 

KSF Global

Registered Company Name: KSF Global Ltd 

Registered Address: Unit D2, Beauchamp Business Park, Wistow Road, Kibworth, Leicestershire, LE8 0YE 

Company Registration Number: 5930246

ICO Registration Number: ZC065923 

Email: info.eu@ksf-global.com  

Phone: 08450 944699